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The latest general information on the Coronavirus (COVID-19) is available on For PHMSA contact information during the COVID-19 health emergency, please visit our page.

United States Department of Transportation United States Department of Transportation

Assistance to the Public During COVID-19

Friday, March 27, 2020

The Pipeline and Hazardous Materials Safety Administration (PHMSA) remains fully operational and ready to assist the American public.  PHMSA will continue to be on duty and available for its stakeholders and government partners during the current COVID-19 national public health emergency.

During this emergency, PHMSA reminds it stakeholders that many of its employees have been asked to work from home for their safety and the safety of their families until the emergency declaration is lifted.  Until employees can return to their normal duty stations, PHMSA asks stakeholders to utilize electronic methods for submitting requests from staff, in lieu of sending hard copies of correspondence and other mail directly to its offices.

The “Related Documents” section of this page provides a consolidated list of group email addresses, followed by a brief description of the available support each email group provides (e.g. cylinder requalification approvals, special permit applications, regulatory petitions, interpretation requests, etc.).  The "Related Links" section provides a variety of documents PHMSA has issued to assist pipeline operators and hazardous materials stakeholders in their day-to-day operations during this public health emergency.  The PHMSA Portal also remains as an available electronic resource, and we strongly suggest stakeholders continue using the portal for Special Permit and Approval renewal applications. 

For additional information on PHMSA operations during this public health emergency, please contact its public affairs team.