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Control Room Management

Welcome. This site is administered by the Pipeline and Hazardous Materials Safety Administration (PHMSA), and provides information concerning regulations for Control Room Management (CRM) for gas and hazardous liquid pipelines regulated under 49 CFR Parts 192 and 195, respectively.

PHMSA’s pipeline safety regulations prescribe safety requirements for controllers, control rooms, and SCADA systems used to remotely monitor and control pipeline operations. The regulations address engineering and management solutions related to human factors to enhance the performance reliability of operator personnel that control pipeline operations. These regulations generate significant public benefits by reducing the number and consequences of shortfalls in control room management practices and operator errors when remotely monitoring and controlling pipeline facilities and responding to abnormal and emergency conditions. This site provides information about PHMSA’s implementation of Control Room Management oversight, and links to other educational information on human factors and human operational performance. For more information on the history of these regulations, visit PHMSA docket number PHMSA–2007–27954 at or visit Key Documents on this website.

Picture of a man at a Control Room