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Control Room Management: Fatigue Mitigation

Fatigue can be an important factor affecting controller performance. NTSB has recommended that PHMSA establish requirements in this area, and the 2016 PIPES Act required that operator plans covering human factors include a maximum hours of service limit. Fatigue is something that affects all people at some time. The CRM regulations require that operators implement methods to reduce the risks associated with fatigue.

This website provides additional information to supplement inspection guidance and FAQs. It also provides publicly available resources for additional information about fatigue mitigation in general in other industries and other modes of transportation.

The following links provide additional information to supplement inspection guidance and FAQs

The following links are provided as a public resource for additional information about fatigue mitigation. Please note that these are external web sites, which are not maintained or endorsed by PHMSA as a specific means for compliance with the CRM rule.
  • Publicly available reports and resources:
    • American College of Occupational and Environmental Medicine (ACOEM) (2012). Fatigue Risk Management in the Workplace. Posted with permission from ACOEM.
    • Miller (2010). Unpublished Shiftwork Annotated Bibliography
    • Miller, J. C. (2010). Fatigue Effects and Countermeasures in 24/7 Security Operations. CRISP Report. Alexandria VA: ASIS International.
    • Miller, J. C., & Eddy, D. R. (2008). Operational Risk Management of Fatigue Effects II. TR no. 2009-0030, Brooks City-Base, TX: Air Force Research Laboratory. ( ADA501985)
    • Miller, J. C. (2006). Fundamentals of Shiftwork Scheduling. TR no. 2006-0011, Brooks City-Base TX: Air Force Research Laboratory. ( ADA446688)
    • Folkard & Tucker (2003). Shift work, safety and productivity. Oxford Journals: Occupational Medicine 2003. Volume 53, Issue 2, pp. 95-101. (
      Note the link takes you to an abstract page. A link to the full pdf is available to the right of that page.
    • J.C. Miller and M.M. Mitler (1997), Predicting accident timesErgonomics in Design: The Quarterly of Human Factors Applications, 5(4), 13-18.